Legal
Privacy Policy
Last updated: June 8, 2026
MerusAI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or submitting a form, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you interact with our website:
- Contact details you submit through our forms, such as your name, email address, telephone number, and message content.
- Project information you choose to share with us, including the service you are interested in.
- Technical data collected automatically, such as your IP address, browser type, device information, and pages visited.
- Cookies and similar tracking technologies used to improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request.
- To prepare quotes, proposals, and project deliverables.
- To improve, personalise, and analyse our website and services.
- To send you relevant updates and communications, where you have consented.
- To comply with our legal obligations and protect our legitimate interests.
3. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, and where required by law. All such providers are bound by confidentiality obligations.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and to object to processing. To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
8. Cookies
Our website uses cookies and similar technologies. You can manage your cookie preferences through our cookie banner or your browser settings. Disabling certain cookies may affect the functionality of the website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or by post at Av. da Liberdade 100, 1250-145 Lisboa, Portugal.